Insurance companies can rightly be described as technological dinosaurs. I mean for years one company has been extolling the virtues of getting a quote in 15 minutes. On a side note did you know you can get a quote from multiple companies on GilaInsurance.com in just a few minutes as well? Again, dinosaurs. I mean my patience for 30 second in a microwave is almost nil. Don’t even get me started on when the internet decides to have a traffic jam (super highway. It’s supposed to be a super highway, that means no buffering, right?). Moreover, in our office we have often made the joke that we are in the tree killing business.  Why because it seems that insurance companies feel the need to print reams and reams of paper of stuff that you will likely never read (Gila Insurance Group LLC does not endorse this practice and highly encourages you to read your policy the writer was unwittingly feeling that pragmatism was witty). My favorite is the part of the insurance policy that states this page is left intentionally blank… why?

That said, increasing insurance companies are getting better at communications. They will text you, email you, mail you, allow you to access their app, and try to get you to sign in to their insurance portal. Basically, all the ways that you are likely to communicate insurance companies will now do. The question is, how do YOU communicate. Because that is the option you need to select.

Insurance companies do tend to send a lot of communication, but once you are a customer you are only likely to receive important documents. Your actual policy, bills, and renewal offers. All things that you should pay attention to. But more importantly, you may be receiving communications where the company may cancel or change the policy. These are thing that you must pay attention to. Why? because Murphey’s law dictates that the day your policy expires is the day you have something happen. State Law dictates how and when insurance companies can cancel a policy, and part of that is that they have to notify you.

While previously it could be said, hey, I was on the road I didn’t get that in the mail. Today there are too many ways that insurance companies communicate with their customer to blame the mail.

Moral of the story is, choose the communication method that works for you and be sure to pay attention to the communications you receive. It might be something annoying, but it might be something important.