Communicating with your insurance company – You have options

Insurance companies can rightly be described as technological dinosaurs. I mean for years one company has been extolling the virtues of getting a quote in 15 minutes. On a side note did you know you can get a quote from multiple companies on in just a few minutes as well? Again, dinosaurs. I mean my patience for 30 second in a microwave is almost nil. Don’t even get me started on when the internet decides to have a traffic jam (super highway. It’s supposed to be a super highway, that means no buffering, right?). Moreover, in our office we have often made the joke that we are in the tree killing business.  Why because it seems that insurance companies feel the need to print reams and reams of paper of stuff that you will likely never read (Gila Insurance Group LLC does not endorse this practice and highly encourages you to read your policy the writer was unwittingly feeling that pragmatism was witty). My favorite is the part of the insurance policy that states this page is left intentionally blank… why?

That said, increasing insurance companies are getting better at communications. They will text you, email you, mail you, allow you to access their app, and try to get you to sign in to their insurance portal. Basically, all the ways that you are likely to communicate insurance companies will now do. The question is, how do YOU communicate. Because that is the option you need to select.

Insurance companies do tend to send a lot of communication, but once you are a customer you are only likely to receive important documents. Your actual policy, bills, and renewal offers. All things that you should pay attention to. But more importantly, you may be receiving communications where the company may cancel or change the policy. These are thing that you must pay attention to. Why? because Murphey’s law dictates that the day your policy expires is the day you have something happen. State Law dictates how and when insurance companies can cancel a policy, and part of that is that they have to notify you.

While previously it could be said, hey, I was on the road I didn’t get that in the mail. Today there are too many ways that insurance companies communicate with their customer to blame the mail.

Moral of the story is, choose the communication method that works for you and be sure to pay attention to the communications you receive. It might be something annoying, but it might be something important.

Why You Should Require Your Tenants to Have Renters Insurance

Renters Insurance Safford, AZDo you require your tenants to carry renters insurance? If not, you should. Why? Because it matters. I have a cousin that is a defense lawyer for a large insurance company. He defends them for liability cases. He has seen ALL sorts of crazy situations, and has a way of telling the story. The other day, he was explaining a situation that caught my attention. Landlords rents to a family. Tenants have a dog that would “never bite anyone.” Dog bites a kid. Takes a chunk out of his calf. The landlord was smart, and required his tenants to carry renters insurance. The limits the renters had weren’t high, but the hospital bill was covered. Good for the landlord, right? Wrong. Landlord also gets sued. Why, because while the hospital bills were covered there was some pain and suffering that wasn’t. So, naturally it would be the landlord’s responsibility for having allowed such a vicious dog to be on the premise. The verdict in this case was still pending when I spoke with him. But the outcome is irrelevant. He was their defending the insured, which brings up 3 things we can learn.

  1. The Defense costs provided by your landlord insurance policy are extremely important, without it, this poor landlord would have been footing the bill for this case.
  2. It would appear this landlord would have been on the hook whether or not the tenant had insurance, but because the tenant had insurance, the loss to the landlord was less that what it could have otherwise been.
  3. Ask about them, screen them, maybe don’t rent to people with them, and if you do, please remember Inspector Clouseau ( Simply asking if their dog bites, may not be sufficient. If you do rent to people with dogs remember there are certain dog breeds that should be excluded in all cases. These include Pit Bulls, Rottweilers, Dobermans, Chows, Akitas, and other aggressive breeds. Yes, theirs might be the gentlest dog ever, but statistics show the bad liability claims are related to these types of breeds. Insurance companies don’t want to take the chance, and neither should you.

For a quote on renters insurance, contact us today.


Home Insurance – Section 1 Exclusions

Home Insurance Exclusions in Safford, AZUnderstanding what’s not covered on your insurance policy lets you know what other insurance coverage you might need. Here are some of the BIG Exclusions.

Section I Exclusions – A Soap Box

What! Not everything’s covered?

Not everything is covered. That’s the bottom-line. Something’s we can find coverage for, while for other things, we are just out of luck. That said, regardless of whether you buy a special policy or not, you need to understand the exclusions, in order to truly understand your policy. Here are some of the most important exclusions found in section one… Why do I say it that way? Because there is a whole other section, just for exclusions. I know, not easy.

  1. Land – insurance doesn’t cover land. Why? ‘Cause you can’t hurt, dirt. This is an important point when you get into the idea of how to value your home.
  2. Ordinance or Law – So, if your local elected officials decide that every new building has to have a statue of Big Bird, but old buildings don’t, and your rental property burns to the ground and you have to rebuild… Guess what? You have to get that statue of Big Bird. Guess what else? The insurance company won’t pay for that. While no one requires Big Bird statues, there are other things, like sprinkler systems, where this happens all the time.
  3. Earth Movement – Now, depending on the state, you may or may not find earthquake coverage available. Even when earthquake coverage is available, things like, landslide, mine cave-ins, mudflow, sinkholes, etc. may not be covered. Can you get this coverage? You can in some states with a separate policy. Learn more about our catastrophic coverage policy here.
  4. Water – We all know Flood, tidal waves, etc. are not covered. What about overflows from drains, sump-pumps or sewers? Nope. Water is a tough one.
  5. Intentional Loss – For investors, this is big. It means there is no coverage for damage your tenants cause…. Which means it’s important to screen your tenants, so as to hopefully avoid the tenant that steals the copper and skates.

There are more, but these are the most important ones, in MY opinion. So, read the policy and find out what else might be important.

To get an incredible quote these coverage sections start our online quote form. To talk to a licensed agent about this coverage call us at 1-877-784-6787.

This coverage explanation is for illustration purposes only and is general in nature. Coverage explained here may not apply to your policy, State, company, or situation. For more information about how your policy would respond in the event of a loss, please refer to the terms and conditions and declarations page of your policy.